StaySuite House Rules Document Template

🎉 Welcome to Your Stay!

Dear [GUEST_FIRST_NAME],

Thank you for choosing [PROPERTY_NAME] for your stay! We're excited to host you and want to ensure you have an amazing experience. To help make your stay comfortable, safe, and enjoyable for everyone, we've established these house rules.

These rules are designed with your safety and comfort in mind, while also helping us maintain a beautiful space for all our guests.

Please take a few minutes to review these guidelines. If you have any questions, don't hesitate to reach out!

Check-In & Check-Out Procedures

📅 Check-In Information

Check-in time: [CHECK_IN_TIME]
Early check-in: Available upon request and confirmation (additional fees may apply)
Property address: [FULL_ADDRESS]
Access method: [ENTRY_INSTRUCTIONS]
Access code: [ACCESS_CODE]

Please confirm your arrival time so we can ensure everything is ready for you!

📤 Check-Out Information

Check-out time: [CHECK_OUT_TIME] (strictly enforced)
Late check-out: Must be approved in advance; additional fees apply
Key return: [KEY_RETURN_INSTRUCTIONS]

✅ Before You Leave Checklist:

Turn off all lights, air conditioning, and appliances

Lock all doors and windows

Take all personal belongings (we're not responsible for items left behind)

Place used towels in the bathroom

Load dishwasher and start a cycle if dishes were used

Take out trash to designated area

Return keys/access cards as instructed

Property Care & Respect

🏡 Treating Our Home with Care

This property is our home, and we hope you'll treat it as your own. Please:

Report any damages, malfunctions, or issues immediately
Use furniture and amenities as intended
Keep the property clean and tidy
Respect all furnishings, decorations, and personal items
No smoking, vaping, or illegal substances anywhere on the property
No burning candles or incense (fire safety)

🔧 Maintenance & Repairs

If something breaks or isn't working properly:

Contact us immediately: [HOST_PHONE]
Do not attempt repairs yourself
Report issues within the first 24 hours for prompt resolution
Take photos if applicable and send them to us

Occupancy & Guest Policies

👥 Maximum Occupancy

Maximum guests: [MAX_GUESTS] people
Overnight guests: Only registered guests may stay overnight
Day visitors: Limited to [MAX_DAY_VISITORS] additional people
Visitor hours: [VISITOR_HOURS]

All guests must be registered at booking. Additional guests must be approved in advance.

🚫 Parties & Events

Parties, events, and large gatherings are strictly prohibited.

No parties of any size or type
No events, celebrations, or gatherings beyond registered guests
Violations may result in immediate eviction without refund
Small family gatherings must comply with occupancy limits and noise policies

Noise & Community Respect

🔇 Quiet Hours

Quiet hours: [QUIET_HOURS] (typically 10 PM - 8 AM)
Noise levels: Keep music, TV, and conversations at reasonable levels
Outdoor areas: Be especially mindful of noise in outdoor spaces
Neighbors: Please respect our neighbors and community

We live in a residential area, and excessive noise disturbs our neighbors. Noise complaints may result in immediate termination of your stay.

🎵 Music & Entertainment

Music and TV must be kept at reasonable volumes at all times
No outdoor speakers or amplified music
Headphones recommended after quiet hours
Be mindful of bass and low-frequency sounds that travel

Smoking & Substance Policies

🚭 No Smoking Policy

This is a 100% non-smoking property.

No smoking of any kind inside the property (cigarettes, cigars, pipes, e-cigarettes, vaping)
No marijuana or other substances
Designated outdoor smoking area: [SMOKING_AREA_DESCRIPTION]
Dispose of cigarette butts properly in provided receptacles
Smoking violations incur a minimum $500 cleaning fee

⚠️ Illegal Substances

Use of illegal drugs or substances is strictly prohibited and will result in:

Immediate eviction without refund
Forfeiture of security deposit
Potential legal action
Reporting to booking platforms

Pet Policy

🐕 Pet Guidelines

Pet policy: [PET_POLICY]

No pets are allowed on the property. This includes:

Dogs, cats, birds, and all other animals
Service animals require advance approval with documentation
Emotional support animals are not permitted
Unauthorized pets will result in immediate eviction and additional cleaning fees

Safety & Security

🔒 Security & Access

Always lock doors and windows when leaving
Do not give access codes to unauthorized persons
Report any security concerns immediately
Security system: [SECURITY_SYSTEM_INFO]
Lost keys or lockouts: [LOCKOUT_PROCEDURE]

🚨 Emergency Information

Emergency services: 911
Property host: [HOST_PHONE]
Local hospital: [NEAREST_HOSPITAL]
Fire department: [LOCAL_FIRE_DEPT]
Police (non-emergency): [LOCAL_POLICE]

Emergency exits and fire extinguisher locations are marked throughout the property.

🔥 Fire Safety

Smoke detectors are installed and must not be tampered with
No open flames (candles, incense, etc.)
Fireplace usage: [FIREPLACE_RULES]
Fire extinguisher location: [FIRE_EXTINGUISHER_LOCATION]
Emergency evacuation route: [EVACUATION_ROUTE]

Amenities & Property Features

🏊 Pool & Outdoor Areas (If Applicable)

Pool hours: [POOL_HOURS]
No diving, glass containers, or food in pool area
Children must be supervised at all times
Close pool cover and secure area when not in use
Hot tub temperature and chemical levels are pre-set - do not adjust

Use pool and spa at your own risk. Property owners are not liable for injuries.

🔥 Grill & Outdoor Cooking

Grill location: [GRILL_LOCATION]
Clean grill after each use
Do not leave grill unattended while in use
Turn off gas and clean grease trap
No grilling on decks or near buildings

📶 WiFi & Technology

WiFi network: [WIFI_NETWORK]
WiFi password: [WIFI_PASSWORD]
Streaming and internet usage is unlimited
Smart TV instructions: [TV_INSTRUCTIONS]
Please log out of personal accounts before checkout

Parking & Transportation

🚗 Parking Guidelines

Parking spaces: [PARKING_SPACES]
Parking location: [PARKING_LOCATION]
Additional parking: [ADDITIONAL_PARKING]
No parking on grass, sidewalks, or blocking neighbors
RV/trailer parking: [RV_PARKING_POLICY]
Electric vehicle charging: [EV_CHARGING_INFO]

Enforcement & Penalties

Compliance with these house rules is mandatory and constitutes part of your rental agreement.

Violation Consequences:

Warning: First minor violation may result in a warning
Fees: Specific violations incur documented fees (see fee schedule)
Immediate Eviction: Serious violations result in immediate eviction without refund
Security Deposit: May be forfeited for damages or violations
Legal Action: Illegal activities will be reported to authorities

Common Violation Fees:

Smoking inside: $500 minimum cleaning fee
Excessive noise complaints: $200 fee
Late checkout (per hour): $50
Lost keys/locksmith: $150
Unauthorized pets: $300 + cleaning fees
Extra guests: $75 per person per night
Party/event violation: Immediate eviction + forfeit deposit

We reserve the right to evict any guest who refuses to comply with these rules. Evicted guests forfeit all payments and deposits.

Contact Information

Your Host: [HOST_NAME]

Phone: [HOST_PHONE] (Call/Text)

Email: [HOST_EMAIL]

Availability: [AVAILABILITY_HOURS]

When to Contact Us:

Emergencies or urgent maintenance issues
Problems with access codes or keys
Appliance malfunctions
Questions about house rules or amenities
Any concerns during your stay

We're here to help make your stay perfect! Don't hesitate to reach out.

Acknowledgment & Agreement

📝 Guest Acknowledgment

By staying at this property, you acknowledge that you have:

Read and understood all house rules and policies
Agreed to comply with all rules and guidelines
Understood the consequences of violations
Agreed to be responsible for all guests in your party
Accepted liability for any damages or fees incurred

These house rules are part of your rental agreement and are legally enforceable.

Guest Name: ________________________

Signature: ________________________

Date: ________________________

Booking Reference: [BOOKING_REFERENCE]

🏠 HOUSE RULES & POLICIES