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Response time: < 2 hours

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Response time: < 24 hours

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Email

General inquiries

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Available Monday-Friday, 9am-6pm EST

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Average Response Times

Support tickets< 2 hours
Sales inquiries< 1 hour
Live chat< 2 minutes

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Frequently Asked Questions

Quick answers to common questions

How quickly can I get started with StaySuite?

You can sign up and start using StaySuite immediately! Most users have their properties imported and are fully operational within 24 hours.

Do you offer a free trial?

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start.

Can I migrate from another property management system?

Yes. Export your properties, bookings and guests from your current system and we import them with you during onboarding, at no charge while we are in early access.

What kind of support do you provide?

Email [email protected] and one of the founders replies, usually the same business day (Eastern time).

Still have questions?

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